General Privacy Policy

Privacy Policy

At DivineMatrix, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you purchase our software, use our platform, or interact with our community forums.

Information We Collect

  • Account & Order Information: When you make a purchase, we collect necessary transactional information (such as your name, billing address, and email address) to process your order, issue license keys, and create your secure account profile.

  • Community Forum Data: If you interact with our integrated forums (wpForo), public profile information such as your chosen Display Name, forum posts, and replies will be visible to other registered users. You maintain full control to modify your public forum display name at any time within your profile settings to protect your anonymity.

How We Use Your Information

  • To securely deliver, manage, and validate your software license keys.

  • To automatically generate account access and send essential transactional emails (like password setup links and order confirmations).

  • To facilitate a functional, safe, and collaborative community forum experience.

  • We do not sell, rent, or lease your personal customer data to third parties.

Data Security & Infrastructure

Your account records, payment processing gateways, and download permissions are managed using secure, industry-standard enterprise infrastructure. Financial transactions are handled strictly through encrypted, compliant payment processors; we do not store raw credit card information on our servers.

Your Rights and Choices

You have full access to your account details at any time by logging into the “My Account” area. Here, you can view your active digital licenses, update your billing details, or jump to the forums to adjust your public display preferences.

By using our website and purchasing our software, you consent to the terms outlined in this Privacy Policy.